Q&A
Do you have a space to view + design my rentals?
Yes! We have a beautiful showroom that is sure to inspire you, with our rentals right at your fingertips. You’ll find us at 17 All West Trail in Bozeman, MT.
We recommend an appointment to ensure an event consultant is available. Please call / email to schedule an appointment 406.586.7727 / info@montanapartyrentals.com
How do i request a quote?
To request a quote, please submit a wishlist. If you need additional help, you may also request a quote by contacting us through phone or email. We’re here to help!
How do I confirm my order?
Once we provide a quote, your rentals are on hold for 1 week. To confirm your reservation, we will need signed copies of the reservation and contract, along with a 30% non-refundable deposit.
PS: you can ALWAYS add to your reservation, pending availability!
When is the final payment due?
Final payment [and final counts!] are due two weeks prior to the event date. The final payment includes a refundable damage deposit that is required on a credit/debit card.
What is a damage deposit?
A damage deposit is a refundable deposit which is determined by size of order, among other details. Any broken, missing, cleaning and damage costs will be deducted from the refundable damage deposit. Fees that exceed the amount of the deposit will be charged to the renter.
Can i get a refund on any unused rentals?
No. Due to sanitary reasons, any rentals that leave our facility are required to be sanitized upon return, regardless if they have been used or not.
Do rentals need to be returned clean?
Yes. All dishes, glassware, flatware, silver, and service items need to be clean, dry, and returned in provided MPR containers. Linen must be free of debris and dry [food/wine stains are not considered damage]. Linen damages will be charged for burns, tears, permanent markets, mildew, wax and excessive soil.
Do you deliver + pickup?
Yes! Delivery is quoted based on mileage, number of vehicles, crew size, and access.
Delivery is available on a first come first serve basis. It is possible our delivery schedule becomes fully booked on certain dates throughout peak season.
Between delivery and pickup, the renter agrees to provide a secure storage location for rented items and accepts all risks for the agreed upon rental period. Rentals must be left in the same condition as they were upon delivery. Please refer to the MPR contract for details.
Do you service outside of Montana?
Yes. We service Idaho and Wyoming, too! Please inquire for more information based on your location, as additional fees and minimum orders will apply.
Do you offer discounts for non-profits?
A large segment of our business is providing rentals for fundraisers of all sizes. To help as many causes as we can, we have created a process to help us choose where we are able to donate. If you wish to request a discount/donation, please email [info@montanapartyrentals.com] for a form.
What are your hours?
Monday – Friday | 9AM-5PM
Saturday | 9AM-12PM (June – September)
Sunday | Open for Returns ONLY (June – August 8AM-11AM)