Do you have a price list?
We are currently in the process of updating our price list. Please check back soon.
Can we view a sample rental contract?
Yes, you may view it here.
Do you have a location where I can view rentals?
Do I need an appointment?
The Jackson Hole office is by appointment if you wish to meet with a consultant and discuss rentals.
Otherwise, feel free to stop into Paper & Grace to view our beautiful products and for inspiration and make an appointment for a future date.
What are your hours?
Paper and Grace is open Monday – Sunday, 9am – 9pm, June – September.
Fall & winter hours will be posted in September.
When should I reserve rentals for our summer wedding?
We suggest starting the process 6 – 12 months beforehand if you are planning a tented or destination wedding. This will help us provide you with the widest selection of rentals to choose from. If you are planning a wedding and have less time or even very limited time, we will certainly try to accommodate your needs.
What if I’m not sure of our guest count?
Estimate your guest count as close as possible, keeping in mind you can reduce your count on individual rentals by 20% up to two weeks prior to the ‘out’ date on your contract.
How do I know what size of tent I need?
We are happy to help with space planning. Please refer to the planning guidelines link or contact one of our event consultants.
Do you offer layouts?
Yes. We will design a layout when renting a tent from Wyoming Party Rentals.
Can we install our own tent?
Our trained staff is responsible for installing all our tents.
The only exception to this policy is the 10×10 pop-up. The pop-up is meant for shade and protection from light rain. It is not designed or engineered to withstand wind. We do not install the pop-ups and recommend they are not left unattended.
Do you offer setup & breakdown?
MPR will set up the tents (see above regarding the exception), dance floor, staging, and tent lighting. MPR offers set up of tables and chairs for an additional fee.
Do you have a minimum order?
We do not have a minimum order, however, plates, glassware, flatware, and certain tabletop & catering items are packed in specific case or pack sizes. You may refer to the planning guidlines for more information.
Do you deliver?
Yes. Delivery is quoted based on mileage, number of trucks, crew size, and access. Delivery slots are available on a first come first serve basis and it is possible that we do not have openings during busy seasons. We suggest specifying if you want delivery service when first planning your event.
How long is the rental period?
The rental period is dependent on if MPR is delivering and picking up or if the renter is picking up and returning. Due to travel time delivery details will be discussed at time of placing an order.
How should we leave the rentals for pick-up?
Rentals must be left in the same condition and manner as they were upon delivery. Dishes must be clean, dry, and returned to original containers & boxes. Linens must be free of debris and dry. Tables and chairs must be stacked and palletized unless special arrangements have previously been made. MPR will apply labor and cleaning fees if guidelines are not followed. Please refer to the contract for details.
Do the dishes need to be returned clean? What about the linen?
Yes. Dishes need to be clean, dry, and returned in boxes. Linen must be free of debris and dry.
Do you offer package deals?
No. Every customer has different needs. Our rates are very competitive because we want to offer the best price possible to all customers, regardless of event size.
Do you offer discounts for non-profits?
Please refer to the non-profit discount request link.
What do you need to confirm a reservation?
To confirm a reservation we need signed copies of the reservation and contract, along with a 30% non-refundable deposit.
What is a damage deposit?
A damage deposit is a refundable deposit which is accessed on each order. The amount of the deposit is determined by size of order among other details. Broken, missing, cleaning, and damage costs will be deducted from the damage deposit. Fees that exceed the amount of the deposit will be charged to the renter.
When will the damage deposit be refunded?
Once rentals are sanitized and repackaged the deposit, or portion of, will be refunded and a receipt will be emailed. This usually takes a few days. Please note for large orders and during peak season it may take 1-3 weeks to process.
Can I pay the refundable damage/cleaning deposit in cash?
No. We require the refundable deposit to be paid on a credit or debit card.
When is final payment due?
Two weeks prior to the event date.
When is final count due?
Any reductions in count are due two weeks prior to the event date. You may add to your order as needed, assuming availability is not an issue. Please refer to the contract for exceptions.
Can I get a refund on any items we do not use?
No. Due to sanitary reasons, any items that leave our facility are required to be sanitized upon return, regardless if they have been used or not.