Do you have a location where I can view rentals?
Yes. We have a beautiful showroom that is sure to inspire you, with our rentals right at your fingertips! We are located at 17 All West Trail in Bozeman – at the corner of Huffine & Love Lane.
Please see directions.
Do I need an appointment?
We recommend an appointment if traveling from out of town, have limited time, or when booking a reservation that involves tenting. Please call/email to schedule an appointment 406.586.7727 / firstname.lastname@example.org
What are your hours?
Monday – Friday 9AM-5PM
Saturday – 9AM-12PM
Sundays in June/July/August 8AM-11AM (Returns Only)
Do you have a price list?
Please email email@example.com to request a price list. Otherwise, our website features pictures and pricing of all rentals.
When should I reserve rentals for our summer wedding?
We suggest starting the process 6 – 12 months beforehand if you are planning a tented or destination wedding. This will help us provide you with the widest selection of rentals to choose from. If you are planning a wedding and have less time or even very limited time, we will certainly try to accommodate your needs.
What if I’m not sure of our guest count?
Estimate your guest count as close as possible, keeping in mind you can reduce your count on individual rentals by 20% up to two weeks prior to the ‘out’ date on your contract.
How do I know what size of tent I need?
We are happy to help with space planning, it’s our specialty! Please contact one of our event consultants to discuss your tent needs.
Do you offer tent layouts?
Yes. We will design a customized layout when renting a tent from Montana Party Rentals.
Can we install our own tent?
Our trained staff is responsible for installing all our tents, with the exception of the 10×10 pop-up. The pop-up is meant for shade and protection from light rain. It is not designed or engineered to withstand wind. We do not install the pop-ups and recommend they are not left unattended.
Do you offer setup & breakdown?
MPR will install tents (see above regarding the exception), dance floor, staging, and tent lighting. MPR offers set up of tables and chairs for an additional fee.
Do you have a minimum order?
We do not have a minimum order. However, china, glassware, flatware, and certain tabletop / catering items are packed in specific case sizes. You may refer to the product guidelines for more information.
Can we pick up our order or do you require that it be delivered?
Many rentals are available for customers to pick up. The exceptions include canopies, staging, dance floors, non-folding chairs & barstools, and all vintage furniture. MPR reserves the right to require delivery service on any rentals, our trained staff is required to install as well as rentals that need special handling.
If you are picking up your order, please keep in mind that all rentals must be transported in an enclosed vehicle or trailer. You must provide your own ratchets, blankets, and anything else needed to ensure rentals are properly secured during transport. Due to sanitary reasons MPR does not allow, under any circumstance, the use of horse or livestock trailers to transport rentals.
Do you deliver?
Yes. Delivery is quoted based on mileage, number of trucks, crew size, and access. Delivery is available on a first come first serve basis and it is possible that we do not have openings during busy seasons. We suggest specifying if you want delivery service when first planning your event.
Do you deliver outside Montana?
Yes. We deliver throughout Montana, Wyoming, and Idaho.
How should we leave the rentals for pick-up?
Rentals must be left in the same condition and manner as they were upon delivery. Dishes must be clean, dry, and returned to original containers & boxes. Linens must be free of debris and completely dry. Tables and chairs must be stacked and palletized unless special arrangements have previously been made. MPR will apply labor and cleaning fees if guidelines are not followed. Please refer to the MPR contract for details.
How long is the rental period?
The rental period is dependent on if MPR is delivering/picking up or if the renter is picking up/returning. If MPR is delivering, a timeline will be discussed during the reservation process. If rentals are being picked up by the renter, rentals are available at 9AM and due by 11AM on the following day, or the ’in date’ specified on the contract. During June-August, MPR accepts customer returns Monday through Saturday 9-11AM and Sunday 8-11AM. During September – May, MPR accepts customer returns Monday-Saturday 9-11AM.
Can I get my order early?
Rates are based on time out. If you wish to pick up your order early, an additional rate will be applied to the order. Please contact an event consultant for a quote.
What do you need to confirm a reservation?
To confirm a reservation, MPR requires signed copies of the reservation and rental contract, along with a 30% non-refundable deposit.
Can we view a sample rental contract?
Yes, you may view it here.
When is final payment due?
Final payment is due two weeks prior to the event date.
When is final count due?
Any reductions in count are due two weeks prior to the event date. You may add to your order as needed, assuming availability is not an issue. Please refer to the contract for exceptions.
What is a damage deposit?
A damage deposit is a refundable deposit which is assessed on each order. The amount of the deposit is determined by size of order, among other details. Broken, missing, cleaning, and damage costs will be deducted from the damage deposit. Fees that exceed the amount of the deposit will be charged to the renter.
Can I pay the refundable damage/cleaning deposit in cash?
No. We require the refundable deposit to be paid on a credit or debit card.
When will the damage deposit be refunded?
Once rentals are sanitized and repackaged the deposit, or portion of, will be refunded and a receipt will be emailed. This usually takes a few days. Please note for large orders and during peak season it may take 1-3 weeks to process.
Can I get a refund on any items we do not use?
No. Due to sanitary reasons, any items that leave our facility are required to be sanitized upon return, regardless if they have been used or not.
Do the dishes need to be returned clean? What about the linen?
Yes. Dishes need to be clean, dry, and returned in boxes. Linen must be free of debris and dry. Linen damages will be charged for burns, tears, permanent markets, mildew, wax and excessive soil. We do not consider food or wine stains damage.
Do you offer package deals?
No. Every customer has different needs. Our rates are very competitive because we want to offer the best price possible to all customers, regardless of event size.
Do you offer discounts for non-profits?
A large segment of our business is providing rentals for fundraisers of all sizes. In order to help as many causes as we can, we have created a process to help us choose where we are able to donate. If you wish to request a discount/donation, please click here or email firstname.lastname@example.org for a non-profit donation request form.